Service Level Agreements

We Provide SLA Contracts to Business

Why not outsource? Instead of paying heavy IT support salary costs , let us do it for a set monthly cost that is way more efficient and cost effective. Packages May Vary in Price according to amount of devices that need support.

Scope of Work

Here follows a broad outline of the services that will be offered by Webs31:

• Ensure efficient and effective operation of all the computers and printers.
• Ensure that all the emails are working and backed up regularly.
• Ensure the protection and security of all ICT assets.
• Make recommendation on better utilization and improvements of the ICT environments
• Provide monthly activity reports of the ICT function
• Monitor all the backups and testing backups every 2 months
• Patch Management and Antivirus Monitoring